Category Archives: The Business Of Pest Control

The how to of a pest control business.

Pest Techs Afflicted With Mild Cognitive Impairment – Unite!

A 50th anything doesn’t come around very often so it’s not a surprise when your your closest friends and relatives gather to help you celebrate the achievement. This year was my half century mark and to celebrate we all sat … Continue reading

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5 Universal Truths About Your Pest Control Route

Do you use less equipment now then you did when you started? After all a dead bug is still a dead bug regardless if you killed it with a $1000 dollar actisol machine or with a 40 cent shot of … Continue reading

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The Envy of The Invisible Pest Control Companies

Where Do All Those Invisible Pest Control Companies Hide? Every year when the yellow pages come out I look to see whose still in business and which companies have bowed out. Not an exact science mind you but you can … Continue reading

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Chasing The Exceptions; The Route Killer

It’s said that 80 % of your callbacks and problems will come from just 20% of your clients. I’d like to add to this equation and say that out of that troublesome 20%, at least 1/2 have the dreaded “Exception … Continue reading

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Translating Pest Control Instructions; Please Help

I rarely ask for anyones help when it comes to pest control service. It’s not that I have all the answers or am so smart. (just this week I had a customer call me anything but 😉 No, I just … Continue reading

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If A Single Pest Control Operator Falls in The Woods…

In the pest control world there are three things near and dear to my heart. # 1. A tech who takes pride in his/her work and just exudes professionalism – #2. A clean and organized truck (kind of a rarity … Continue reading

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Do You Haggle, Barter Or Trade Your Pest Control Service?

Is it just me or are there others out there who hate to negotiate for goods or services? Maybe I’m the extreme because I don’t even like using coupons or gift certificates. To be honest I guess I feel like … Continue reading

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The Deadly Speed Of A Key Account

Pest control technicians must be a trusting lot. I can’t think of any other occupation where a homeowner let’s a service person in their home while they’re not present. Not only do they ‘let’ them in, they actually give them … Continue reading

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Collections; These Are The Times That Try Mens Souls

So there I am, standing at the door dreading what I have to go through next. Actually, I’ve done this a hundred times before and only a relative few have turned out to be the nightmarish encounter I’d never want … Continue reading

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The Pest Control Blog & Three Lessons We Can Learn

One thing all the business gurus say is to have a web site, get on Facebook, Linkedin, Google Plus, Twitter etc. etc. etc. Honestly, there just seems to be too many of these things and it just seems they all … Continue reading

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5 Signs Of Inspector Infestation

No one disputes that termites damage homes to the tune of billions of dollars every year, that rodents contaminate billions of pounds of food or that insects around the world kill millions of people and cost untold sums for the … Continue reading

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The Hundred Dollar Days & Other Such Dilemmas- Part Two

I tell this story because I literally just got off the phone with my friend, the colleague who I wrote about in part one. That ‘franchise from hell’ was 20 years ago and we both went through a lot over … Continue reading

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Hundred Dollar Days & Other Such Dilemmas

Have you ever walked to and from school with bare feet, in the snow, uphill?- BOTH WAYS? 😉 Now I realize this can be an over used analogy to describe a not so piece of cake period of time in … Continue reading

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A Commercial Sales Strategy You Can’t Live With Or Without

It was the beginning of a new new month in the dead of winter and my first day as a commercial representative. I sat in my same desk as I always had but today I wore an suit tie. The … Continue reading

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Advice From Two Seasoned Pest Pros To You Who Are Just Starting Out

I try very hard not to reinvent the wheel which means I’ll take advice from anybody who has a successful track record. Small operators or techs who have been around for awhile are some of the wells of knowledge I … Continue reading

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