Tag Archives: pest control complaints

So Education Is The Key?

So as I’m pulling up at 9:02 for my 9 o’clock ‘retreat’ appointment, I see my client outside waiting for me looking all jittery and hunched over, staring straight down as he paces back and forth in the driveway smoking … Continue reading

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Proverbs In Pest Control

Talking to old vets of the industry can sometimes leave you to believe there’s not much to the job. Situations that make you & I pull our hair out in frustration don’t seem to move them. Setbacks and pest problems … Continue reading

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The Ghost Of Pest Control Owners Passed- Part 1

A classic book “A Christmas Carol”, written by Charles Dickens has always been a favorite of mine. (I was Jacob Marley in our 6th grade play) Most people are familiar with it. Most memorable were the scenes of the 3 … Continue reading

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What’s The Hardest Part Of A Pest Control Complaint?

Re-do’s, courtesy calls, extra service visits, call it what you like but in the end it’s just a complaint. Complaint calls are part of the business and if I had the formula to eliminate them all, I’d be a wealthy … Continue reading

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5 Universal Truths About Your Pest Control Route

Do you use less equipment now then you did when you started? After all a dead bug is still a dead bug regardless if you killed it with a $1000 dollar actisol machine or with a 40 cent shot of … Continue reading

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What The Customer Hears Can Cost You

Do anything long enough and you can almost go on an auto pilot mode and things just always seem to go as expected. You’ve got your little system that works for you and methods that work well on the pests … Continue reading

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The Domino’s Effect In Pest Control

Just a question and I’m not really sure if this is a big deal or will resonate with anybody or as usual this is just a figment of my vivid imagination. Have you seen the TV commercials of the famous … Continue reading

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Pest Control Is A Complaint Business

Pest control is a complaint business and don’t let anybody fool you. It could be your mother as a client, best friend, pastor it doesn’t matter because any bug they see or problem they have that they perceive to fall … Continue reading

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