Category Archives: The Business Of Pest Control

The how to of a pest control business.

Put Another Niche Under Your Belt

I get a lot of questions from pest control owners on how to grow their business. The request usually is preceded by a long list of things they’ve tried that didn’t work or asking for specifics on something I’ve written … Continue reading

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The Prodigal Customer

I think most folks are familiar with the Biblical story of the prodigal son. A story where a young man, heir to his Father, decides to cash in early on what’s his and go off on his own. He leaves … Continue reading

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Whats The Value of Your Time?

I’m often amused reading discussion forums or just ‘shop’ type talk at an annual ceu class when the subject of pricing or hourly worth comes up. The range of ‘self worth’ is truly astounding and the valuations different people place … Continue reading

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Proverbs In Pest Control

Talking to old vets of the industry can sometimes leave you to believe there’s not much to the job. Situations that make you & I pull our hair out in frustration don’t seem to move them. Setbacks and pest problems … Continue reading

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What Type Of Pest Control Sales System do You Have?

Recently I took a trip through IKEA for my youngest whose branching off on his own. Oh God, am I old or what? Now I’ve been there before but this time I had a few things really strike me in … Continue reading

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2013 It’s Your Choice- 1st Or 2nd

I thought New Years day was suppose to be a holiday that you got paid for but didn’t have to work, I guess no one told Atilla MY Hun. ( I Love that woman) So there I was on January … Continue reading

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Plan To Deal With These Three Types Of Pest Pressure

A few years ago Terminix had some great TV commercials airing where the ‘walls’ would tell the homeowner about some invading problem or termites moving in under the slab. Well since even our smartest house isn’t that advanced yet and … Continue reading

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Are You A Pest Control Chemical Using Lab Rat?

I had an interesting conversation with a colleague today and as usual, it didn’t end up where it started and it got me curious about what others have to say. The place that our little chat started was how neither … Continue reading

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The Two Forbidden Subjects Of Pest Control

It’s said that in business, there are two subjects that you should NEVER bring up. Politics and religion. Whoever said this was either a very wise person or someone who found themselves with one less client whenever they opened up … Continue reading

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The Ghost of Pest Control Owners Passed- Part 3

As you are now standing alone, the dense fog thickens so that nothing is visible except the heavy droplets suspended in the air that surrounds you. Your mind is just as cloudy as you try to make sense of this … Continue reading

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The Ghost Of Pest Control Owners Passed-Part 2

Standing alone in the CEO’s reserved parking space you suddenly feel like a trespasser on this massive compound even though mere moments ago you were in the belly of the beast and witnessed it’s heartbeat, something very few get to … Continue reading

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The Ghost Of Pest Control Owners Passed- Part 1

A classic book “A Christmas Carol”, written by Charles Dickens has always been a favorite of mine. (I was Jacob Marley in our 6th grade play) Most people are familiar with it. Most memorable were the scenes of the 3 … Continue reading

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*ERP* Early Recognition Of Pest Problems – A Proven Strategy That May Save Your Account

Have you ever had a job that you’ve just thrown everything at but you still couldn’t solve the problem? You know the ones- you’re out for the 6th time and the home owner is looking to you for an answer … Continue reading

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What Would You Do If You Had Kept Every Cancelation?

Cancelations of pest contracts is a fact of life in the bug business. In fact the big companies actually factor in to their business plans and strategies. At last check, (25 years ago when I left the corporate world) 3% … Continue reading

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What’s The Hardest Part Of A Pest Control Complaint?

Re-do’s, courtesy calls, extra service visits, call it what you like but in the end it’s just a complaint. Complaint calls are part of the business and if I had the formula to eliminate them all, I’d be a wealthy … Continue reading

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