Tag Archives: pest control training

The Saddest Termite Job I Ever Sold & The Smile Of A Mad Man

Posted on September 21, 2011 by The Bug Doctor

It’s amazing how I could go from a top salesman one month and find myself scraping bottom over the next 30 day stretch. My downward spiral in sales would be unacceptable anywhere else but might have been understandable in this … Continue reading →

Posted in Tales from the route | Tagged , , , , , | 5 Comments

Ironies & Oddities And The Veterans Of Pest Control

Posted on September 8, 2011 by The Bug Doctor

Do any job long enough and you’re bound to see some really off the wall things somewhere down the line. I’ve been doing pest control for 27 years and hardly a day goes by where I don’t do a double … Continue reading →

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Advice From Two Seasoned Pest Pros To You Who Are Just Starting Out

Posted on September 6, 2011 by The Bug Doctor

I try very hard not to reinvent the wheel which means I’ll take advice from anybody who has a successful track record. Small operators or techs who have been around for awhile are some of the wells of knowledge I … Continue reading →

Posted in The Business Of Pest Control | Tagged , , , , | 10 Comments

How Much Pest Control Do You Let Your Customers Do?

Posted on August 31, 2011 by The Bug Doctor

Recently on a trip to the Pacific Northwest I was reminded of a service that I thought had gone by the wayside and I just took for granted that it was now my lifelong task. I pulled into a gas … Continue reading →

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Two Winters Too Cold For a Jacket-Winter # 1

Posted on August 22, 2011 by The Bug Doctor

At one point in my career I came within a whisker of quitting pest control altogether. What started out as such an adventure and my ‘high calling’ had suddenly turned into this free fall of one bad experience after another. … Continue reading →

Posted in In my opinion, Tales from the route | Tagged , , , , | 2 Comments

Undercover Pest Control Stings-Have You Ever Been Set Up?

Posted on August 17, 2011 by The Bug Doctor

I’m pretty sure I’m not any more paranoid then the next guy, you know, the one over there who’s been following my every move for the last hour. So I’m sure I just imagined all those times that the customer … Continue reading →

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Is Your Smart Phone The Dumbest Thing For Your Pest Control Service?

Posted on August 9, 2011 by The Bug Doctor

Does anybody remember just how we managed to get along before there were cell phones? Sifting through the trash on the floor boards of our bug trucks looking for .25 cents to use a pay phone. Planning our stops so … Continue reading →

Posted in In my opinion | Tagged , , , , | 6 Comments

Fired By An Absent Mad Man

Posted on August 6, 2011 by The Bug Doctor

I left Baltimore and the drama of the big corporate world behind for grande promises and a tropical paradise. When that went to hell in less than a year I needed to move on. I did about 2 years as … Continue reading →

Posted in In my opinion | Tagged , , , | 4 Comments

Pest Pop Quiz

Posted on August 3, 2011 by The Bug Doctor

I know I know- Nobody likes a pop quiz. But as any pest control professional will tell you-to be great in this job, you’ve got to be ready for anything. So no excuses and don’t click away to go study. … Continue reading →

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Consider The Lifetime Value Of Your Customer & Grow Exponentially You Have The Key

Posted on June 4, 2011 by The Bug Doctor

Well our original question was What is the LIFETIME value of a customer? which we discussed in part 1. Then in part 2 we went looking for a key and I sort of left you hanging- my bad but I … Continue reading →

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Consider The Lifetime Value Of Your Customer & Grow Exponentially Part 2

Posted on June 2, 2011 by The Bug Doctor

Well you’re either back for part two or you’ve just clicked in to my site in search of some information on how to grow your pest control company. Either way I’m glad to have you. If you’re just dropping in … Continue reading →

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Consider The Lifetime Value Of Your Customer & Grow Exponentially Part 1

Posted on June 1, 2011 by The Bug Doctor

What is the LIFETIME value of a customer? Do you have that answer for your business, your route, your sales rolodex? Often when I speak to new or struggling operators I ask this question & if I get a blank … Continue reading →

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If You Had To Rename Your Pest Control Company-What Would you Call It?

Posted on May 25, 2011 by The Bug Doctor

I’ve been in business for a few years now and the name of my company is not something I consciously think about very often. Actually I see other bug trucks out on the road and find myself thinking about their … Continue reading →

Posted in In my opinion | Tagged , , , | 11 Comments

My Failures At Pest Proofing-Two Lessons In What Not To Do

Posted on May 10, 2011 by The Bug Doctor

An important part of any pest control program is simply to keep the bugs or vermin from getting inside in the first place. Exterior chemical barriers are wonderful but just what do you spray over a torn screen or how … Continue reading →

Posted in Pest proofing series | Tagged , , , , | 2 Comments

Are You A Mega Company? Then Who Cares About You?

Posted on May 3, 2011 by The Bug Doctor

Did you know a church becomes a “mega church” when it gets over 2 to 3 thousand people regularly attending?. According to the government you’re considered a small business if you have 500 employees or less. They even have a … Continue reading →

Posted in In my opinion | Tagged , , , , | 8 Comments