pest control training

Thumbnail image for EASY JOB, Exterminating In America’s Most Dangerous City – by Kurt Beers

EASY JOB, Exterminating In America’s Most Dangerous City – by Kurt Beers

  I remember pulling up next to a Terminix truck at a red light one morning and thinking to myself that the man behind the wheel must not be the sharpest tool in the shed. I mean, who would want to kill bugs for a living? I figured he must not make much money to do an [...]

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Thumbnail image for The 5 Golden Rules Of Crawling Around An Attic

The 5 Golden Rules Of Crawling Around An Attic

Part of any pest control techs/sales persons job is to get into attics. Whether inspecting,treating, setting traps, pest proofing or just being a nice guy and brining down some Christmas stuff, it’s what we do. So with as much time we as an industry have to spend in this void of a home, it seems [...]

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Thumbnail image for Is The Green Pest Control Debate Over?

Is The Green Pest Control Debate Over?

What is the latest debate in the pest control world? ‘Move forward, responsible pest control, minimum risk’ and the ever popular, “get out of the past.” My question, (actually I have two) is why? Why are we even having this debate & why do we have to move in any other direction then the one [...]

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Thumbnail image for The Two Forbidden Subjects Of Pest Control

The Two Forbidden Subjects Of Pest Control

It’s said that in business, there are two subjects that you should NEVER bring up. Politics and religion. Whoever said this was either a very wise person or someone who found themselves with one less client whenever they opened up this can of worms. My guess is the latter. Now I’m always accused of being [...]

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Thumbnail image for The Ghost of Pest Control Owners Passed- Part 3

The Ghost of Pest Control Owners Passed- Part 3

As you are now standing alone, the dense fog thickens so that nothing is visible except the heavy droplets suspended in the air that surrounds you. Your mind is just as cloudy as you try to make sense of this strange and surreal odyssey. Should you feel sorry for these owners who should be on [...]

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Thumbnail image for *ERP* Early Recognition Of Pest Problems – A Proven Strategy That May Save Your Account

*ERP* Early Recognition Of Pest Problems – A Proven Strategy That May Save Your Account

Have you ever had a job that you’ve just thrown everything at but you still couldn’t solve the problem? You know the ones- you’re out for the 6th time and the home owner is looking to you for an answer and you haven’t got a clue. You shuffle your feet and stammer for some words, [...]

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The Dusting Cap Dilemma In Pest Control

I love it when I see pest techs dusting for pest control. I love it even more when I see a professional tech who’s doing the dusting. Dusting has so many positive aspects; Long term residuals, huge voids can be covered with a light puff, homeowners and non target beings are in no danger of [...]

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What Would You Do If You Had Kept Every Cancelation?

Cancelations of pest contracts is a fact of life in the bug business. In fact the big companies actually factor in to their business plans and strategies. At last check, (25 years ago when I left the corporate world) 3% was the highest acceptable rate. Anything more and you’d have teams of big brass in [...]

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Pest Proofing Your Home DIY Style / Anything Helps?

Some things customers do with chemicals to combat pest infestations just make me scratch my head. I’ve had homeowners dump a 50 gallon drum of used motor oil around their home to thwart termites. If there’s any left over they’ve been known to put it ON the cat to kill the fleas. Others have set [...]

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Thumbnail image for The Land Shark & Sleeping Beauty-Two Pest Control Phenomena’s

The Land Shark & Sleeping Beauty-Two Pest Control Phenomena’s

There’s a couple phenomena’s in your pest control route that we seldom talk about and that’s probably for a good reason. There’s really nothing you or I can ever do to change em. What’s more, I don’t know if anyone has ever been willing to try. Oh sure it might not be as important as [...]

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Thumbnail image for What’s The Hardest Part Of A Pest Control Complaint?

What’s The Hardest Part Of A Pest Control Complaint?

Re-do’s, courtesy calls, extra service visits, call it what you like but in the end it’s just a complaint. Complaint calls are part of the business and if I had the formula to eliminate them all, I’d be a wealthy man. If you don’t handle them right, complaint calls can cost your company a lot [...]

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Thumbnail image for The Secret Files Of My Bug Company-Just What Rights Does Your State Inspector Have?

The Secret Files Of My Bug Company-Just What Rights Does Your State Inspector Have?

By law the Florida Department Of Agriculture & Consumer Services (DACS) requires a pest control company to hold onto WDO (wood destroying organism reports) for 7 years after the inspection. So recently I decided to make some room in my attic and I unloaded a boat load of old reports. All were separated by year [...]

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Thumbnail image for In One Ear And Out The Other Part Too

In One Ear And Out The Other Part Too

Part of the pest control business is dealing with complaints. You can be the best tech in the world, have a golden tongue and still you are going to have bellyaching on the route. Bar none. So like any good tech I’ve learned to deal with such grumblings. One reliable technique is to not get [...]

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Thumbnail image for Get Your Autographed Tales Of The Route Book Today

Get Your Autographed Tales Of The Route Book Today

I’ve never been accused of being a very good salesman. In fact, its almost been 30 years since I started my career and I think I’ve only amassed 5 total sales awards. Two plaques that were an after thought, a certificate with a fancy seal and two jackets that I guess were in lieu of [...]

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Thumbnail image for In One Ear & Out The Other: Part I

In One Ear & Out The Other: Part I

The legend of bugs (earwigs mainly) crawling in your ear and laying eggs in your brain is just that, a legend. But insects, including earwigs, finding their way into ones auditory orifice, or any opening of the body is something that does happen and can be quite traumatic. Perhaps not as rare is when a [...]

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