pest control service

Thumbnail image for What’s The Hardest Part Of A Pest Control Complaint?

What’s The Hardest Part Of A Pest Control Complaint?

Re-do’s, courtesy calls, extra service visits, call it what you like but in the end it’s just a complaint. Complaint calls are part of the business and if I had the formula to eliminate them all, I’d be a wealthy man. If you don’t handle them right, complaint calls can cost your company a lot [...]

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Thumbnail image for Is Your Smart Phone The Dumbest Thing For Your Pest Control Service?

Is Your Smart Phone The Dumbest Thing For Your Pest Control Service?

Does anybody remember just how we managed to get along before there were cell phones? Sifting through the trash on the floor boards of our bug trucks looking for .25 cents to use a pay phone. Planning our stops so we could swing into the local Quick Stop convenience store where there always seemed to [...]

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Thumbnail image for For The Place Whereon Thou Standest Is Holy Ground

For The Place Whereon Thou Standest Is Holy Ground

Let me ask you a serious question- Do you respect your customers home? I mean if you broke something would you insist on paying for it-would you even speak up? Do you burn through the place with little or no regard as to how, where or why you are treating? Does this clients home mean [...]

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Thumbnail image for The secret sex tapes of an exterminator

The secret sex tapes of an exterminator

I’ve always tried to lead a quiet an honest life but I am human and prone to mistakes just like anyone else. I’d like to think of my readers as a faithful family, there to pick me up when I fall short and always willing to hear me out before they come to judgement. In [...]

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