Almost every kid says at one time or another… “I want to be a (fill in the blank) when I grow up.” It’s invariably a fireman, doctor, teacher or some other laudable career but I have yet to hear “I want to be a bug man” from any youngster. Not even my own kids are thrilled with the idea but they do have a knack for the job. I don’t think anybody seeks the career of pest control so much as I believe the career finds them. I am one of these people that pest control found and I share this story for those who are also in the industry that may be curious and to those just visiting my blog that may be considering a job or even starting their own business. Hopefully for all of you it will provide some insight and just maybe my story will help you advance in your endeavors.
I was 22 and by now I had done everything from building dog houses to window washing but early in 1984 I found myself as a short order cook for a semi classy sandwich shoppe. I hated it and I made the worst sandwich’s known to man but the money was good and despite my lack of bread artistry the lines outside the doors never ceased. At one point I told the mgt. I was going to quit unless I got a huge raise thinking they would let me go and release me from this hell. Much to my surprise I got the raise and if I had a car I’m sure they’d have given me my own parking spot. Now I was really stuck and hated it even more because I felt trapped in a 12 x20 kitchen with the ungodly heat of the ovens sapping my body 8 hours a day. My only glimpse of the outside world was the front window but that was always filled with hungry unsuspecting people. I wanted out but how could I leave now?
By summer I had perfected my sandwich making but now it was hotter than ever both inside and out and I was desperate to leave but there were no jobs out there that paid as well. One day while commiserating with my girl friend (now wife) the phone rang and it was a friend of mine who worked for Terminix. He said there was a position coming available and it paid $11.00 an hour. That’s all I needed to hear and I was at the branch office the next day. I remember walking into this busy office with phones ringing, technicians coming in one door and out the other and everyone seemed so professional and doing such important things. I wasn’t at all sure of what a pest control guy did but I knew I wanted to be part of this profession. I was hired on the spot and I left my sandwich making career forever in my past. (almost)
A lot happened since then and I learned so much but fast forward to 1990 and my wife & I moved to Florida on the promise of a major
career advancement for me from a very large company. It only took a week after uprooting from a very comfortable life in Baltimore to find out that not everybody in the business world tells the truth. My promised position (if it ever existed) was gone and instead of a company car I was handed the keys to a ratty old pickup and told to run a route. Devastated to say the least I now had to make ends meet on 1/2 the salary and twice the work I had planned for. It didn’t take long for my wife and I to decide we needed to go out on our own.
I was certified in Maryland but had to wait at least one year to take my Florida test to be able to run my own business and it couldn’t come fast enough. In the mean time I bought into a franchise pest control outfit just to get away from the evil corporate giant that all but ruined my career. It was great at first but it came with no customers, little support and let’s just say we operated in the gray areas of Florida law in many ways. When the time came I took and passed my tests in 3 categories but instead of getting away from this ramshackle franchise I was convinced to stay with the position of area mgr. and promise of good things to come. I guess I helped them with one gray area (you have to have certified operators) but I’ll be damned if another promise wasn’t worth the paper it was written on and it seemed the only people making money was them, from me!
In 1993 I had had enough and struck out truly on my own. I remember distinctly the first months grand total for the work I did. $193.00 and that was all- if it wasn’t for our faith in God and my wife working double shifts during these dark times we never would have made it. Each month got better however and in this sleepy little town where only the slick salesman made the big bucks or someone in the good ol boy network make it big, I was dead set on making a name for myself. Since I was neither of these things it proved to be slow and there were a lot of peanut butter sandwich’s along the way. (I told you I ‘almost’ put that career behind me) I tried everything to increase my company and even set up a booth at a flea market with termites in a fish tank eating a little cardboard house I made. For all I lack in sales skills I knew I made up in my service and although I took the long way around my wife & I had finally built a very decent sized route. In 2003 I was able to buy out a small company which is one of the best things I’ve ever done, we did that again in 07 and although we’re not the biggest in town still-I’m sure we’re the talk of many an office and a force to be reckoned with.
There is of course hundreds of stories in between the lines and I’m sorry I made this such a long article. Maybe some day you I’ll have them all finally written down or you can come by the house and I can tell you a few. Just call before you come, that way I’ll be sure to have a sandwich all made up and waiting for you.
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{ 6 comments }
Jerry, I started my career in pest control in 1989. I was working Flight Line Service at a local airport and wanted to do part time work to support my ministry. So I took a job with an old family friend who had just taken over his dad’s pest control business. I worked 4 days a week spraying apartments for ROACHES. And I mean ROACHES. They would fall off the door onto your head as you opened the door to go in.
In 1994 I opened my own business, and had incentive hen to look into a better way, as my wife had many health concerns and pesticides were not good for her to be exposed to. Today, after selling my business back in 2007, I find myself starting from scratch again – totally unexpectedly. After working for over a year as a security officer for a local resort, I caught 2 fellow workers doing things they ought not. I learned that there is no such thing as protection from retaliation – I got the boot for turning them in, along with video evidence of what they were doing. Not having much else to chose from, I started a new pest management business in September 09. I guess once the bug bites you, you are just infected……lol
It amazes me to hear different stories and I think you’re right–once bitten you can never go back. Some people run for the exits with the kind of start you had. You must have pest control in your blood for sure.
Thanks for sharing your story.
The Bug Doctor
Hey Bug Doctor I’m 24 and I started my own pest control company in January and I’m struggling. I was amazed by your story on this website. I just wanted to ask u what all u did to advertise and get your company out there. I can’t seem to get any customers. I’ve gone out and put flyer on cars at walmart, told friends to tell other friends, and even put a nice big ad in the local newspaper. I just can’t seem to get a consistent rout going. So if there’s any advise u have for me and your willing to tell and help me it would be very nice. Thanks for your time.
Will.H
Hey Will,
I can almost feel your struggle by the words you’ve written. I reread my article again and then ended with the comments which fit so well with the story as if I had them written specifically for the post. This is not a unique thing to the bug world but so many of us go through it. Actually a good friend of mine (was in the franchise too, which is where I met him) started his company 3 months after I did so we were able to ‘bounce’ things off each other and be sounding boards etc. When I was down he’d pick me up and vice versa. Now all these years later we reminisce about those days and wonder how we ever made it. Now I am along farther than he at this point but he got to his goal along time ago and is fine with where he is–
For advice to help you which believe me is my privilege to do; let me tell you what my friend says to me as to why I excelled.
#1 I have a partner (wife) who did anything and everything including spraying for a week while I learned how to walk on a cast and crutches. He had no real support and to him that was the biggest difference.
#2 The flea market I wrote about was a nice boost and probably was my best lead generator. (the market was on Sundays so it made for a long week)
#3 While we all benefitted from the housing boom around here I continued to build my route and didn’t do as much real estate. When that burst I wasn’t hurt quite as much.
#4 (and he admits this grudgingly and I attribute it to having kids so I HAD to) I worked anywhere, any time, any distance and always shot for the big commercial jobs–that always opened me up to a big pool of new prospects and it all worked out.
#5 I bit the bullet and bought a small route in 03 which was really key. I didn’t have the cash so it took some work at the bank to get the deal done.
There is a lot more of course & not knowing you’re situation all I can tell you what worked for me. Both my friend & I did everything you mentioned and even door knocked which I hated.. I’m always wary and mindful of what it took and I still do 10 and 12 hour days partly because I never want to struggle again.
Not sure if this helps but please feel free to e-mail me anytime if you ever need a little advice or encouragement. It sounds like you’re on your way but the first few steps are always the hardest.
Thanks for reading
The Bug Doctor
thebugdoctor@pestcemetery.com
i want to do pest control for myself. Do i need a certain liscense to apply chemicals when custermers call me, or do i act like it as a side job.
Jonathan,
It would be a great world in which to live if we could all just do what we wished with no training or thought of other people and their safety. Not only do you need a license you really need a thorough understanding of what you’re getting into. I’ve written an article with local links for pest control. http://pestcemetery.com/links-pest-control/ Find your state and you should be able to find the qualifications you’ll need and if it’s something you think you can do, then let me be the first to say. Good Luck.
Thanks for reading
The Bug Doctor
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